I’ve purchased from Hermosa Hair a multitude of times before but I’ve never had to contact their customer service line. I ordered my wig 11 days before my birthday and hair appointment (very risky right) so I rightfully emailed them after noticing the package wasn’t sent out after a few days. Previously, my wig had arrived in five days so I wasn’t panicking at first. As soon as I contact them respond in a matter of hours and revealed my 220% density , 30 inch body wave would have to be freshly made and sent out March 9 and ship out in 3-4 days which wasn’t in time for March 11. As soon as they realized I was in distress over the efficient shipping time of my wig they offered me a deal so I’d still receive a wig they had on hand (only difference was it was 26 inch — I’m 5’1 so it looks long on me) and ready to ship. They refundeded me the difference and kept me updated through Email answering all my questions. Shock and blessed wasn’t the word! I already loved the quality of wigs I receive each time but this got it fr! Came just in time for my Big 21!
The hair is very good quality & the lace is beautiful. Hair is thick and soft. Minimal Shedding. True length. Fast shipping. Everything is perfect .Cant wait to wear it out!
Y’all I loveee this wig omggg !!! It’s so soft it never even had a smell and the shedding is minimal , the lace melted perfect and it was already plucked so I really didn’t have to do much ! I highly recommend!
Love this unit! Had it professionally installed because I didn't want to mess it up. The hair is absolutely beautiful and so soft. Received so many compliments. The color is stunning. If your thinking about buying this unit don't hesitant any longer, you won't be disappointed
The wis is 100% human hair as the hair texture is amazing. No tangling no shedding. The color is so beautiful and I love it. The length is accurate. Perfect everyday look.Beautiful hair. Everyone loves it..